Last updated: September 2026
This Privacy Policy explains how FolioCRM ("FolioCRM", "we", "us") collects, uses and protects information when you visit this website or submit a demo request, and how we handle data on behalf of hotels that use the FolioCRM product.
When you request a demo or contact us through this website, we collect the information you provide directly — such as your name, email address, phone number, hotel or property name, and any message you include. We do not knowingly collect sensitive personal information through this website.
We use the information you submit to respond to your enquiry, schedule and deliver product demonstrations, and communicate with you about FolioCRM. We do not sell your information to third parties.
Hotels using FolioCRM control the guest and enquiry data they enter into the product. FolioCRM acts as a data processor for that information, handling it in accordance with the agreement in place with each hotel customer.
We retain website enquiry information for as long as needed to respond to your request and maintain a record of our communications, unless you ask us to delete it sooner.
If you have questions about this Privacy Policy or wish to request that your information be removed, please reach out to us on WhatsApp at +91 8939 111 560 or via our contact page.